Céu limpo
16ºC
Vento8kn NNW
Humidade59%
Visibilidade10 km
Pressão Atmosférica1018 hPa

Terms and conditions of use

1. Introduction

These Terms and Conditions regulate the access and use of the Website www.marinaparquedasnacoes.pt (hereinafter the “Website”), under the responsibility of Marina do Parque das Nações – Sociedade Concessionária da Marina do Parque das Nações, S.A., tax identification number 503657140, with head office in Edifício da Capitania – Passeio de Neptuno, 1990-193 Lisbon (hereinafter “MPN”)
Access to and use of this Website gives those who use it the status of User and implies the acceptance, in full and without reservation, of these terms and conditions of use in relation to its respective contents and services.
Any legal questions regarding the Website can be consulted in the Privacy Policy and Cookie Policy sections, which are an integral part of these Terms and Conditions.

2. Intellectual property rights

Access to the Website does not grant the User any right to the content provided by MPN.

3. License

Without prejudice to the other clauses of these Terms and Conditions, MPN authorizes any User to use this Website for personal or informational purposes only, as provided for in these Terms and Conditions.

The User is authorized to view, print and partially import the contents of this Website in the following cases:

a) they are compatible with the purpose of the Website http:/www.marinaparquedasnacoes.pt;
b) The purpose of which is to obtain information for personal and private use or to access any service of the Website.

It is the User’s obligation to use the services and contents of this Website in accordance with the norms in force. For merely enunciative purposes, the User is not authorized to:

  • Reproduce, copy, distribute, assign or publicly communicate the information contained on this Website;
  •  Use the information for commercial purposes;
  •  Send unsolicited messages to a plurality of people regardless of their purpose;
  •  Sell, in any way, the information contained on MPN’s Website;
  • Manipulate or compile the databases that store information on this Website;
  • Perform acts of spamming as a result of using this Website and the information and services it contains;
  • Use this Website for illegal purposes against MPN or third parties;
  • Prevent the normal operation of the Website.
  • MPN may revoke the right to access and/or use the Website, at its discretion and at any moment, if the practice of any abusive, fraudulent or illegal act is identified.

4. Contents and Limitation of Liability

Accessing and using the Website, including the display of webpages, constitute activities performed by Users.

Users are solely and exclusively responsible for the use of the Website and its contents. Specifically, Users are solely responsible for communicating incorrect, false or third-party information or data without their consent, as well as for the misuse of the same.

The contents of the Website may contain inaccuracies or errors. MPN is not responsible, and cannot be held liable in any way or manner for inaccuracies, errors and any damages caused or resulting from the use of the Website by Users. The User is solely and exclusively responsible for evaluating the information and content obtained through the Website.

MPN shall not be liable for any damages resulting from the impossibility of accessing the services made available through the Website or caused by viruses, damaged files, errors, omissions, service interruptions, cancellation of contents, issues related to the Internet, service providers or with telephone and/or telematics connection, unauthorized access, data alterations, or related to the inexistence and/or malfunctioning of the User’s electronic devices.

The User is responsible for the safekeeping and proper use of the personal information that they provided to MPN, as well as responsible for any damage or loss caused to MPN or third parties, resulting from the misuse, loss or theft of personal information.

In case of registration, the User is responsible for keeping and correctly using their credentials, which allow access to the reserved area of the services. The User will also be responsible for providing specific information, which must be correct and updated. The User may not choose a User name belonging to a third party in order to use their identity. The User may not use a third party’s User name without their express consent.

The User must guarantee the confidentiality of their password and must not share it with third parties. The User is entirely and exclusively responsible for any actions carried out through their User account, directly or through third parties authorized by the User.

5. Personal Data Protection

MPN has adopted the appropriate technical and organizational measures to safeguard the security of the services it provides through the Website, to ensure the integrity of electronic traffic data related to the forms of unauthorized use or knowledge, as well as to avoid risks of dissemination, destruction or loss of data and confidential or non-confidential information of its Users, contained in the Website, or related to access – unauthorized or in non-compliance with the applicable legal provisions – to such personal data and information.
For detailed information on how we process the Users’ personal data, we recommend that you consult the Privacy Policy, which is an integral part of these Terms and Conditions, to understand how the Website collects and uses the Users’ personal data and for what purposes.

6. Cookies

We recommend that you consult our Cookies Policy, which is an integral part of these Terms and Conditions.

7. Changes to the Website

MPN reserves the right, at any moment, without prior notice and with immediate effect, to modify, delete, add, update the information and services contained on this Website. MPN also reserves the right to make any changes at any moment, without prior notice, modifications to the Website, its configuration, design, structure, presentation and access conditions.

8. Duration

MPN’s Website is available for an indefinite period of time.

MPN reserves the right to interrupt, suspend or terminate the website’s service or any of its services, at any moment, without prejudice to the rights of Users under the terms described in the “Online Store Terms and Conditions – Marina Parque das Nações”.

9. Links to Third Party Websites

In case the Website provides links to websites of third parties or to content made available by third parties (“Other Websites”), the respective links are included for informational purposes only and for the User’s convenience. MPN does not control the Other Websites and therefore it is not responsible for their contents or products, nor for any damage or loss that may result from their use by the User, as well as with regard to the processing of personal data during Internet browsing operations. Access to any of the Other Websites through an existing link on MPN’s Website shall be carried out at the User’s sole responsibility and risk.

Therefore, the User should pay particular attention when connecting to Other Websites through links on MPN’s Website and carefully read their own terms and conditions and privacy policies.

10. Miscellaneous Provisions

The nullity of any of the provisions contained in these Terms and Conditions shall be considered removed from these Terms and Conditions, and the remaining provisions of these Terms and Conditions shall remain in full force and effect.

The present Terms and Conditions shall be governed by Portuguese law and shall be interpreted in accordance with Portuguese law.
The User may contact MPN for any question related to the Terms and Conditions or for any question related to the use of the Website, by registered letter with acknowledgement of receipt by mail, to the address Edifício da Capitania – Passeio de Neptuno, 1990-193 Lisbon or by e-mail to marina.vidal@indice-consulting.pt.

11. Electronic Complaints Book

MPN makes the electronic format of the complaints book available on the Website. If the User wishes to file a complaint, they may do so by accessing the Digital Platform through the link https://www.livroreclamacoes.pt/inicio.
A complaint submitted in the electronic format of the complaints book shall have the same validity as a complaint submitted in the physical format of the complaints book.

Last update: 20th april 2021

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Cookies Policy

Marina Parque das Nações uses cookies on this website to improve performance and your user experience when you access it. By continuing to use this website, you agree to our use of cookies.

What are cookies?

“Cookies” are small text files (composed of letters and numbers) that a website stores on your computer, phone, or any other device with internet access (through your internet browser and only if permission has been given), containing information about your browsing on the website.

These files only retain information related to your preferences, not including, as such, your personal data. We use the term cookies in this policy to refer to all files that collect information in this way.

Cookies can be divided into two groups concerning the information regarding your visits and personal preferences:
• Permanent Cookies: are stored at the level of your internet browser and are used whenever the user makes a new visit to the website, allowing navigation to be directed to their interests.
• Session Cookies: are temporary and remain stored in your internet browser until you leave the website, serving to analyze traffic patterns and provide an optimized user experience.
For more information about cookies and their use, see: www.allaboutcookies.org

What type of cookies do we use?

Marina Parque das Nações uses the following types of cookies:
• Essential Cookies: allow you to browse the website using secure areas, such as your customer account pages. Without these cookies, the services requested by you cannot be displayed;
• Analytical Cookies: are used completely anonymously for monitoring and analyzing statistics regarding your use of the website, without ever collecting information of a personal nature;
• Functionality Cookies: are those that keep your preferences as a user regarding the use of the website so that it is not necessary to reconfigure website settings;
• Third-party cookies: are those that allow you to measure the success and effectiveness of third-party applications on our website, such as those used by social networks or external services that provide statistical analysis and performance solutions, namely Google Analytics.

Is it possible to disable the use of cookies?

Yes. You can, at any time, change your preferences regarding the use of cookies by our website through your internet browser.
However, please note that the refusal to use cookies (in particular, essential cookies) may result in the inability to access features or receive personalized information from our website.
If you want to block or delete cookies from this website, you can do so by modifying your internet browser configuration. For more details on setting cookies, see the “Help” menu of your internet browser.

This Cookie Policy was last updated on 20th of April 2021

Treatment of Personal Data

The personal data collected in this form will be treated, solely and exclusively, within the scope of the execution of the contract you enter into with Marina Parque das Nações (MPN), and its availability is an essential condition for the celebration of the same (the non-availability of personal data will have the consequence of not concluding the contract). MPN will treat data in strict compliance with the legislation applicable to the protection of personal data, implementing the appropriate technical and organizational measures to guarantee the confidentiality, integrity, and availability of your personal data, and in accordance with the following conditions:

• Responsible for the treatment: Marina do Parques das Nações – Sociedade Concessionaria da Marina Parque das Nações, S.A, legal person, taxpayer nº 503657140, with headquarters at Edifício da Capitania, Passeio de Neptuno, 1990-193 Lisbon.
Data Recipient: Marina Parque das Nações. Without prejudice, personal data may be shared, when appropriate and in accordance with the legislation in force, with entities to whom the data must be communicated by legal imposition (namely Maritime authorities, Customs and Borders Service), and third-party providers that perform services on behalf of MPN (subcontracted entities) by entering a written contract that provides for the compliance with all legal requirements arising from the GDPR.
Retention of personal data: the personal data collected will be kept only for as long as is necessary for the purpose for which it is collected or, if longer, for the period determined by the applicable law.
Data subjects’ rights: as data subjects, you can exercise, at any time, the rights of access, rectification, limitation, opposition and elimination of your personal data, with the limitations provided for in the applicable legislation, upon written request, to be sent electronically to the Person in Charge of Personal Data of MPN, or by post, to the headquarters of Marina Parque das Nações. In case of violation of your rights, you can file a complaint with the National Data Protection Commission.
Person in Charge of Personal Data: you can contact the Person in Charge of MPN at the following e-mail address: marina.vidal@indice-consulting.pt

 

Privacy Policy

Marina Parque das Nações is committed to protecting the privacy of its customers and users who access this website. Therefore, it has drawn up this Privacy Policy to affirm its commitment and respect for the privacy rules and protection of personal data.

Please bear in mind that the use and navigation on our website, the completion of our forms and the direct or indirect provision of personal data imply knowledge and acceptance of the conditions of this Privacy Policy and other terms, policies and conditions specific to the services provided on this website. By providing your personal data, you authorize the collection, processing, use and disclosure of them under the rules defined herein.

Who is responsible for collecting and processing the data?

The company Marina do Parques das Nações – Sociedade Concessionaria da Marina Parque das Nações, SA, legal person no. 503657140, headquartered in Edifício da Capitania, Passeio de Neptuno, 1990-193 Lisbon, hereinafter (“MPN”), is responsible for collection and processing of personal data, and may, within the scope of its activity, resort to entities subcontracted by it for the pursuit of the purposes indicated herein.

What is personal data?

“Personal data” is any information of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.

An identifiable person is considered a person who can be identified directly or indirectly, namely by reference to an identification number or to one or more specific elements of their physical, physiological, psychological, economic, cultural or social identity.

What personal data is collected and processed?

MPN, within the scope of its activity, collects and processes, among others, the following personal data: name, surname, postal code, date of birth, email address, mobile or landline number, gender, address, VAT number, identification document number (Citizen Card or Passport), credit card details and IBAN.

The personal data collected are processed by computer and in strict compliance with the legislation on the protection of personal data, being stored in a database that guarantees its security and confidentiality in accordance with the accepted information technology, technical and organizational measures, to protect from loss, alteration, destruction, misuse in general or that the collected data are used for any purpose other than that for which the data subject gave consent.

If you wish to subscribe to our newsletter or request more information, you will be presented with a form to collect personal data. If you fill out any of the forms available for the purposes described above, we consider that your conscious, express and unambiguous consent is given for their activation and subsequent use.

MPN assumes that the owner of the data provided the data or that the latter has given the authorization to do so and assumes that they are true and up to date.

How are your personal data collected?

Your personal data can be collected through the following means:

  • E-mail;
  • Website;
  • Phone calls;
  • In person;

The collected data are processed and stored by computer and in strict compliance with the personal data protection legislation in force – namely the General Data Protection Regulation (Regulation No. 2016/679 of the European Parliament and of the Council, of 27 April 2016) and Law No. 58/2019, of 8 August.

What is the purpose of the data collected?

The purpose of the processing of personal data by MPN consists in the management and processing of requested services (including the processing of orders made through our Online Store) and communication with customers, processing of information requests and complaints, statistical analysis, as well as their use for direct marketing purposes, within this context.

From time to time, MPN may use the contact information provided to render information that deems relevant. The Data Subject is always allowed not to receive this type of information.

When collecting the data, you will be provided with more detailed information about the use we will make of your data. Data is also collected for the exclusive use of MPN’s marketing activities to compile aggregated statistics, metrics, and general trending elements to improve and optimize advertising campaigns and other promotional and analytical purposes.

In summary, the data collected are intended to integrate personal data files that MPN may use for the following purposes:

  • Contact list;
  • Promotion of events/invitations;
  • Suggestions and complaints;
  • Registration of entry and exit of vessels from the marina;
  • Advertising;
  • Billing;
  • Information to employees;
  • Information to customers;
  • Video surveillance;
  • Fulfillment of other legal obligations.

What is the basis for the processing of your personal data?

The treatments associated with the purposes of items a) Contact list, b) Promotion of events/invitations, e) Advertising and h) Information to customers are based on your consent, as the data subject.

Treatments associated with the purposes c) Suggestions and complaints, d) Registration of entry and exit of vessels from the marina, f) Billing), g) Information to employees, i) Video surveillance and j) Compliance with other legal obligations are based on compliance with legal obligations.

 

To whom do we transmit your personal data?

As a rule, MPN does not share users’ personal data with third parties with whom it has not established a contractual relationship that provides for the confidential treatment of these data.

MPN may transmit your personal data to third parties provided that, for this purpose, you have unequivocally obtained your consent, as Data Subject, or when:

  • the transmission takes place within the scope of compliance with a legal obligation, a decision of the National Data Protection Commission or a court order;
  • the communication is carried out to protect the vital interests of Data Subjects;
  • any other legitimate purpose provided for by law.

MPN takes the appropriate measures to ensure that third parties with access to your data are reputable and offer the highest guarantees at this level, which will be duly enshrined and safeguarded in a contract to be signed between MPN and the (s) third party(s).

Thus, any entity subcontracted by MPN will process the personal data collected and processed, in the name and on behalf of MPN, under the obligation to adopt the necessary technical and organizational measures to protect the personal data against accidental or unlawful destruction, accidental loss, unauthorized alteration, dissemination or access and against any other form of unlawful processing. In any case, MPN remains responsible for the personal data collected.

How long do we keep your personal data?

The period of time during which your personal data are stored and preserved by MPN varies according to the purpose for which the information is processed and in accordance with the obligations and legal requirements that may apply, and which require you to keep the data for a minimum period of time.

Thus, and whenever there is no specific legal obligation, your personal data will be stored and kept only for the minimum period necessary for the purposes that motivated its collection or subsequent processing, after which it will be eliminated.

We expressly remind you that you can request MPN to delete all your personal data at any time. This request should be sent to marina.vidal@indice-consulting.pt or the address of MPN’s headquarters.

What are your rights as the owner of personal data?

MPN guarantees the applicability and compliance with all the rights of the holder of personal data provided for in the RGPD and other applicable legislation in force.

Therefore, we inform you that, as the owner of personal data that has been transmitted to us, you have the right, at any time and without any charge, to request MPN:

  • access to the personal data you have provided;
  • the rectification of your personal data;
  • the deletion of your personal data;
  • limiting the processing of your personal data;
  • to stop processing your personal data;
  • the portability of your personal data to a third party indicated by you.

You may exercise your rights free of charge unless it is a manifestly unfounded or excessive request, in which case a reasonable fee may be charged, taking into account the costs that may be generated with your request.

We will respond to your requests within a maximum period of 30 days, except for more complex requests.

You can exercise your rights through the following addresses:

However, you have the right to file a complaint with the National Data Protection Commission regarding matters related to the processing of your personal data.

Privacy Policy Update

MPN reserves the right, at any time and without prior notice, and with immediate effect, but without prejudice to the legal rights granted to the Data Subjects, to change, add or revoke, partially or totally, this Privacy Policy.

Any changes to this Privacy Policy will be immediately posted on this same page, and we recommend that you periodically check this page to be updated on the latest version.

If you have any questions about changes to this Privacy Policy, please send us your request for clarification via email marina.vidal@indice-consulting.pt or to the address of MPN.

This Privacy Policy was last updated on April 20, 2021

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